If you have a concern about the welfare of a child or adult at risk or the behaviour of an adult towards a child, young person under 18 years of age or adult at risk within a the Club, please report this to the Welfare Officer to enable us to investigate fully.
The Welfare Officer is experienced in dealing with these concerns and has undergone specific training for those who have a designated role in child protection and welfare within sports.
Should there be a welfare concern directly relating to the Welfare Officer, these concerns should be directed to the County Welfare Officer, contact details can be found here.
Swim England also has a Coach Referral Protocol where concerns regarding coaching techniques can be raised.
If you have any concerns please fill out the online referral form below.
If you prefer, our Safeguarding team can be contacted on 01509 640700 (Option 1 for Swim England and then Option 3 for Safeguarding). Please leave it a message if the team is unavailable and we will get back to you as soon as possible.
The team will assess the information provided and take appropriate action.
Urgent concerns
If the matter is urgent and you cannot contact your Club Welfare Officer or the Swim England safeguarding team, you can call the NSPCC 24-hour helpline on 0808 800 5000.
If it is an emergency because a child or children are at immediate risk, then call the police or children’s social care in your area.
If a child or vulnerable is in immediate danger contact the police on 999. If the matter is urgent contact 101 or contact NSPCC on 0808 100 4001. (The people reporting the concern may not be aware that an immediate response/action will be not be provided by Swim England).
North East Disability Swim Club 